How far in advance do I need to schedule appointments?

We suggest scheduling a minimum of one week in advance for individual services (for groups we recommend a minimum of 1 month in advanced) however we will make every attempt to fulfill any last minute requests.

What do I need to schedule an appointment?

When calling please have a date and time in mind. You will also be required to reserve the appointment with a Visa or Master Card. The credit card will not be charged unless you fail to make the scheduled appointment.

What is the cancellation policy?

 We require a minimum 24 hour notice when canceling any scheduled services. Cancellations with less than 24 hour notice will charged 50% of the scheduled services. Clients that do not show will be charged the full amount of scheduled services.

Promptness

We strive to keep our appointments running on time. Please help us by arriving 15 minutes early for all spa services. If you are late, please keep in mind, we will end your service on time to ensure other guest receive their full treatment time. Please remember if you must cancel to give 24 hour notice to avoid being charged for services (please see our cancellation policy)

Gift Cards

We offer gift cards in any amount ~ gift cards do expire after 6 months of no activity.

Refunds

Sorry we do not offer refunds.

Product Recommendations

We recommend you use our professional products, to protect your investment at home. If you are not satisfied with a product we will gladly make and exchange with your purchase receipt.